Frequently Asked Questions
USER AND STAKEHOLDER ENGAGEMENT
The DataScouts Weekly Digest is an automated summary report that provides key insights and updates about your monitored ecosystems, portfolios, and spotting areas.
It includes:
• New companies and startups added to your tracked areas
• Recent funding rounds and major company updates
• Trending topics and emerging patterns in your focus areas
• Upcoming innovation challenges and opportunities
The digest is delivered weekly via email and helps stakeholders stay informed about ecosystem developments without needing to actively monitor the platform daily.
You can customize your digest by:
– Choosing delivery frequency (daily, weekly or disable them)
Data changes in DataScouts occur for several reasons:
1. Data Enrichment: Our system continuously enriches company profiles with new information from various sources (Crunchbase, LinkedIn, social media, news feeds)
2. Real-time Updates: Companies update their own information, which is reflected in our database through API integrations
3. Algorithm Improvements: Our analytics algorithms are regularly updated to provide more accurate scoring and categorization
4. Source Data Corrections: External data providers occasionally correct or update their information
5. Manual Updates: All users with the right permission may manually update or verify company information
DataScouts provides change tracking through:
– Activity logs showing recent updates to company profiles
– Notification alerts for significant changes to your tracked companies
– Export capabilities to compare data snapshots over time
CONFIGURATION
To create a portfolio:
1. Navigate to the Portfolios section in your dashboard
2. Click “Create New Portfolio”
3. Provide a name and description for your portfolio
4. Define selection criteria (geography, sector, funding stage, etc.)
5. Add companies manually or use automated filters
6. Save and activate your portfolio
Portfolio analysis features include:
- Overview Dashboard: Key metrics, growth trends, and performance indicators
- Company Deep Dive: Detailed analysis of individual portfolio companies
- Comparative Analysis: Benchmarking against industry averages and peer portfolios
- Trend Analysis: Sector trends, funding patterns, and market dynamics
- Export Options: Generate reports in PDF, Excel, or CSV formats
- Custom Metrics: Define and track portfolio-specific KPIs
Yes, portfolios can be shared with:
– Other users within your ecosystem
– On your website via our API
– Public visibility (if enabled by ecosystem settings)
DataScouts offers several report types:
1. Portfolio Reports: Comprehensive analysis of your company collections
2. Ecosystem Reports: Market intelligence and trend analysis for specific regionsor sectors
3. Company Reports: Detailed profiles and analytics for individual companies
4. Challenge Reports: Innovation challenge tracking and outcomes
5. Custom Reports: Build reports with specific metrics and filters
To create custom reports:
1. Go to the Reports section
2. Select “Create Custom Report”
3. Choose your data sources (portfolios, spotting areas, companies)
4. Select metrics and KPIs to include
5. Apply filters (date range, geography, sector, etc.)
6. Choose visualization options (charts, tables, maps)
7. Preview and generate the report
8. Schedule automatic generation if needed
Yes, reports can be automated with:
– Scheduled generation (daily, weekly, monthly, quarterly)
– Automatic distribution to stakeholders
– Template reuse for consistent reporting
– API integration for external systems
To update your profile:
1. Click on your profile icon in the top navigation
2. Select “Password and Security”
3. Update personal information (email, phone, password)
4. Modify notification preferences
5. Set timezone and language preferences
6. Update password and security settings
7. Select “Update your profile”
8. Update your personal profile (name, short description, motivations, department and social media profile)
9. Save changes
Organization profile updates:
1. Navigate to “Organization Settings” (admin access required)
2. Update company information and branding
3. Manage user permissions and roles
4. Configure ecosystem settings and preferences
5. Update billing and subscription information
6. Manage API tokens and integrations
DataScouts sends notifications for:
• Company Updates: Changes to tracked companies in your portfolios
• Funding Events: New funding rounds and investment activities
• Challenge Updates: Innovation challenge milestones and deadlines
• System Alerts: Data processing updates and system maintenance
• Weekly Digests: Scheduled summary reports
• Collaboration: Comments, shares, and team activities
To customize notifications:
1. Go to “Settings” → “Notifications”
2. Choose notification types (email, in-app, SMS)
3. Set frequency preferences for each type
4. Configure specific triggers (funding thresholds, score changes)
5. Manage digest preferences and timing
6. Set up escalation rules for important updates
Yes, notification rules can be customized at various levels:
– Global settings for all activities
– Portfolio-specific notification rules
– Company-level alert preferences
– Spotting area notification settings
– Challenge-specific updates
You can temporarily disable notifications by:
– Using “Do Not Disturb” mode in your profile settings
– Pausing specific notification types
– Setting vacation/away status
– Adjusting notification frequency to reduce volume
COMMERCIAL FAQ
Don’t hesitate to contact us at +32 477 280 200 and [email protected]
Didn’t find your answer? Then contact our team.